Modern self-storage facility corridor
STORAGE AUCTIONS AUSTRALIA

How bidding works

Register, browse storage-unit auctions and understand payment, identity checks and collection before you bid.

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HOW IT WORKS FOR BIDDERS

From first look to collection in five clear steps.

Understand the unit, know what you will pay and know exactly what happens if you win before you place a bid.

01

Create your bidder account

Register your bidder account and complete your profile so you are ready to participate when the right storage unit appears.

02

Find an auction

Browse units, photos, descriptions, location, access details and collection requirements. Check the distance before bidding — collection and removal of all contents within the facility’s stated collection period are your responsibility if you win.

03

Bid your way

Place normal bids or set a maximum bid and let the system bid for you up to that amount. Live bidding and our 2-minute soft-close protection give bidders a fair opportunity to respond near closing time.

04

Win and pay securely online

The highest valid bid at the final closing time wins only if any reserve price is met and the auction is not cancelled or affected by a material error. If the reserve is not met, there is no sale. If you win, complete payment through the platform. You’ll pay the winning bid plus the 10% buyer’s premium. A separate $200 pending cleaning hold will be temporarily authorised through Stripe on your credit card before collection. This is a pending card hold; SAA and the seller do not receive it as a paid cash payment.

05

Verify, collect and clear the unit

After payment for your first win, complete Stripe Identity verification using accepted government photo ID and a matching selfie before collection. Bring your original physical photo ID to every collection: facility staff must match the person, legal name and date of birth before access. Follow the auction’s collection arrangements, remove all items and leave the unit empty within the facility’s stated collection period. After collection, the facility inspects the unit and approves release of the $200 card hold. If rubbish or other goods remain, the facility may charge a reasonable amount up to $200 for their removal, supported by photographs and a description uploaded to the platform as evidence. Any unused balance of the hold is released back to you.

Know the total

$200 pending cleaning hold

A separate $200 pending hold is authorised through Stripe on your credit card after payment for your winning unit and before collection. Once you have removed all items and left the unit empty, the facility approves release of the full hold. If the facility needs to remove any remaining rubbish or goods, it may charge a reasonable amount up to $200 from the hold. The facility will upload photographs and a description of the work required to the platform as evidence. Any unused balance is released back to you. The hold may appear as pending on your card while it is active. The 10% buyer’s premium is charged separately with your auction payment.

Know the distance

Collection is your responsibility

Check the facility’s location and collection windows before bidding. If you win, you are responsible for collecting and removing all contents within the collection period and access hours stated by the facility on the auction listing. Arrange collection directly with the facility before attending.

Know what you’re buying

Job lot · as is · where is

Your bid is for the unit contents as a whole, based on the listing and photos. Sales are final subject to the auction terms and rights that cannot be excluded under Australian law.

MAXIMUM BIDDING

Set your limit. Let the system do the bidding.

Enter the maximum amount you are prepared to bid and the platform can bid on your behalf only as needed, up to that limit.

2-MINUTE SOFT CLOSE

No last-second sniping.

A qualifying bid placed near closing extends the auction by 2 minutes, giving other bidders a fair chance to respond.