1. About these Terms
These Website Terms of Use govern your access to and use of the Storage Auctions Australia website, including its pages, content, features and services (Website).
In these Terms, Storage Auctions Australia, we, us and our means Patrick James Johnson (ABN 55 929 628 800), the operator of the Website. By accessing or using the Website, you agree to comply with these Terms.
If you do not agree with these Terms, you must not use the Website.
2. Changes to these Terms
We may update these Terms for future use of the Website. We will publish the revised terms with a “Last updated” date and identify their effective date. Material changes that adversely affect existing users will be notified at least 30 days in advance by email or a prominent account notice. Changes do not retrospectively alter existing auction transactions or separately agreed fixed-term commitments. You may stop using the affected service or close your account without a change-related penalty; existing obligations and statutory rights remain unaffected.
Buyer and seller premiums, fees and future changes
Storage Auctions Australia may review, increase or decrease buyer premiums, seller premiums and other service fees for future auctions, for example to reflect operating, payment-processing, compliance or service costs. The current buyer premium is 10%; this is the current rate, not a promise that it will remain unchanged indefinitely.
Before an increase or a new fee takes effect, we will give affected registered users at least 30 days’ notice by email or a prominent account notice. The notice will explain the old and new fee, any applicable tax treatment, the effective date and the auctions or services affected. Updated pricing will also be published on the Website. A reduction may take effect sooner if it does not disadvantage an existing user.
An increase or new auction fee applies only to auctions first published on or after its notified effective date. An auction already published, scheduled, live or completed keeps the fee terms disclosed when it was first published; the change does not increase amounts attached to existing bids, winning purchases or seller payouts for that auction. Draft auctions must show the applicable fee terms before publication. Buyer charges must be disclosed before a bid is placed and confirmed at checkout; seller charges and how they are deducted must be disclosed before publication.
A separately agreed fixed-term price, written promotional offer or seller commercial agreement remains subject to its agreed duration and conditions. This general fee-change provision does not override that commitment. The fixed $200 pending cleaning hold authorisation is separate from premiums and service fees.
If you do not accept a future fee increase, you may stop using the affected service, choose not to bid in or publish new auctions, or close your account without a fee-change penalty. Obligations already incurred for existing auctions remain payable under their original terms. Nothing in this provision limits statutory rights under Australian Consumer Law or other applicable law.
Read the Auction Terms & Conditions for auction payment and fee rules.
3. Using the Website
You may use the Website for lawful personal or business purposes connected with browsing auctions, registering an account, participating in auctions or managing a storage facility.
You must not misuse the Website. This includes attempting to access another person’s account, interfere with the Website, upload harmful material, use automated tools to scrape data, submit false information, or use the Website for an unlawful purpose.
4. Accounts and auction participation
Some features require you to create an account. You are responsible for keeping your sign-in details secure and for activity that occurs through your account.
Separate Auction Terms and Conditions apply when you register as a bidder or storage facility, place a bid, list an auction, make a payment or participate in the collection process. If there is any inconsistency between these Website Terms and the Auction Terms and Conditions, the Auction Terms and Conditions apply to the extent of that inconsistency.
5. Website content and intellectual property
The Website, including its branding, text, graphics, software, layout and other content, is owned by or licensed to us unless stated otherwise. You may view and use the Website for its intended purpose, but you must not copy, reproduce, modify, distribute or commercially exploit its content without our written permission.
6. Information on the Website
We aim to keep Website information accurate and current. However, information may occasionally contain errors, omissions or outdated material. To the maximum extent permitted by law, Website content is provided on an “as is” and “as available” basis.
Auction listings are submitted by participating storage facilities. Facilities are responsible for the information, photographs and descriptions they provide about their auctions.
7. Availability and changes to the Website
We may modify, suspend, restrict or discontinue any part of the Website at any time. We do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.
8. Third-party services and links
The Website may contain links to third-party websites or use third-party services, including payment and identity verification providers. Those services are governed by their own terms and privacy policies. We are not responsible for third-party websites or services that we do not control.
9. Liability
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
Subject to those rights, we are not liable for loss or damage arising from your use of, or inability to use, the Website, including loss caused by Website interruptions, incorrect information supplied by a third party, or unauthorised access to your account where you have not kept your account details secure.
10. Privacy
Our collection and handling of personal information is explained in our Privacy Policy.
11. Governing law
These Terms are governed by the laws in force in South Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of South Australia and courts entitled to hear appeals from them.
12. Contact us
If you have a question about these Terms, please contact us through our Contact page.